Thursday, January 29, 2009
An Unexpected Turn of Events With Smarter Agent
Jay Youmans is a Broker Associate at William Raveis, Smarter Agent's Real Estate Partner in CT, MA and RI. Jay took advantage of the latest in mobile technology by signing up for a personal branded Homes for Sale application for his websites. He continues William Raveis' attitude of having the latest and greatest in technology, and making sure consumers benefit from those tools!Jay had been keeping me up to date on the happenings with some out of state buyers. Smarter Agent always strives to provide the best user experience possible, so when our efforts prove successful for the agents we work with, we are ecstatic!
Jay sent an email to the Executive Vice President, Kent Hanley, of William Raveis telling how he used his branded mobile application to seal a deal! Kent was nice enough to allow me to share it with all of you.
...'I had an unexpected turn of events with my new "Go mobile" Smarter Agent system. I wrote an offer which was accepted on a home in Sharon, CT. My buyer clients are getting an absolutely incredible deal on a charming well cared for 1780 vintage home. After the inspections, the buyers were concerned about value based upon some issues they felt needed correction. On final decision day I met with the out of state buyers at the house (4th time) armed only with my Blackberry and knowledge of the current market. After lengthy discussions at the kitchen table I suggested to the buyers that we take a look at what's on the market right now around this house so could see for themselves, one more time, whether or not this was the best value.
I pulled out my phone, brought up my Smarter Agent branded web page, then displayed the current listings surrounding the house in list and map form. There were numerous homes less than 2 miles away with the vast majority of them being priced well in excess of not just my clients accepted price, but also the asking price. Then, with phone and surrounding market data in hand we got into the clients car and I drove them around past the other competitive listings (many of which they had already been through). Along the way we also past some multi-million dollar estates which the phone showed us were less than a mile away.
My clients were literally able to see the value of their purchase right in the palm of their hands. It was powerful. It was subtle. It literally saved my deal. The second deposit was Fed-Exed today. I never anticipated using this system for a situation like this. It was the cornerstone for this particular decision process.'
... 'Turnaround time for my "Go mobile" system set-up was only about 48 hours. That's branded website set-up, testing and all. Jennifer was highly customer service oriented, followed up and followed through. She was even double checking functionality for me this past Saturday moments before my meeting with these clients. I was nervous the application would not work in Sharon, CT - but it did!! She is a great asset to Smarter Agent and to our team.
In closing; Thank you Bill!! Thank you Kent!!! Thank you Joy and the Raveis Team behind the scenes!!! I truly appreciate the tools, the support, and the opportunities.
Jay Youmans
Broker Associate
Litchfield, CT Office
Congratulations Jay on a job well done! I can't wait to see what happens when you start distributing your branded application to your clients, and potential clients, putting yourself and all the listing information in their pockets, anytime anywhere! May your real estate knowledge and expertise, along with your branded Homes For Sale mobile application powered by Smarter Agent, bring you lots of "Call to See" action!
Comments:
Jay sounds like a really thoughful and expert agent. I know how hard it is as a buyer to pull the trigger, more data in the field really helps. Like you, I love to hear these stories! Brad...
# posted by 
: Monday, February 02, 2009 5:15:00 PM
: Monday, February 02, 2009 5:15:00 PM
great story - I love all of the new technology coming out. I feel as agents most of us have been behind for so long
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# posted by : Sunday, March 08, 2009 12:38:00 AM
: Sunday, March 08, 2009 12:38:00 AM